Wednesday, November 14, 2007

Air Deccan is Air Deccan is Air Deccan

Really. Doesn't matter who has bought it over or how the uniform of the air hostesses has changed. Doesn't matter if the logo is different or that it is called merely Deccan now. It is the same unreliable, incorrigible airline.

Monday, 12th November
12.07 pm: SMS from Air Deccan that our 8.15 pm Kochi-Bangalore flight has been rescheduled to 10.15 pm. We slap foreheads, make frantic calls to reschedule all evening plans. Dad thinks the whole SMS thing is a prank.
5.15 pm: SMS from Deccan saying the same as above. We sigh. And dad is convinced.
5.30 pm: We call Deccan's new tele check-in number and are checked in by a very polite boy to seats 5A and 5C.
8.02 pm: We leave for airport
9.05 pm: Arrive at airport and join the long line at the check-in counter where things are moving v.e.r.y. slow
9.35 pm: We finally reach the counter, where I give the ticket and say, "We have already done a tele check-in." The boy at the counter looks at me with great amusement and says, "Tele check-in? Heheh! It doesn't work!" So we ask him what he means it doesn't work, because we did actually do it. He waves off all that like we were talking in our sleep and insists it just doesn't work. "It is all done manually here," he says, and proceeds to write (yes, write) out our boarding passes. New seats allotted to us: 10A and 10B
10.15 pm: Forget having taken off, there hasn't even been an announcement on what has happened to our flight. The Arrivals alerts still shows the Bangalore-Kochi flight as "Confirmed". Whatever is that supposed to mean? What is confirmed? That it has taken off from Bangalore? That it will land in Kochi? Aargh.
10.30 pm: Still no announcement. Still no plane. The Deccan passengers are the only ones left in the lounge.
10.35 pm: There is some commotion at the gate and we join in. Yes, this is the queue for Deccan flight Kochi-Bangalore. We don't run or scramble like one would have earlier to get a seat on Air Deccan flights. We have been allotted seats, remember?
10.40 pm: We are in the aircraft, walking towards 10A and 10B. Air hostess standing by the aisle announces: "There are no seat numbers, you can sit where you want." Duh... We can't take it anymore. We stare at her with complete blankness of mind. "So what about tele check-in?" Apparently, she hasn't heard of the concept.
I wish we hadn't either.

5 comments:

weekend blogger said...

At least they SMSed you darling to inform you about the change of time:)It's the common man's flight, remember!!

Anonymous said...

certain things never change. Deccan is like Ambassador car which never changed its looks and it really helps the company to keep its brand name alive in the minds of people. thats Decccan for u. :)

Anonymous said...

Deccan has definitely changed. My BIL (brother in law) flew in Deccan from Chennai to Mumbai last week. The flight took off on right time and landed five minutes earlier.
As for the Bangalore-Kochi flight... well... all I can say is that Deccan has become part of the lazy Bengaluru climate or like the author of this blog.

ng

Bikerdude said...

Haha they don't call it Dhakkan Airlines for nothing!

Thank god it exists though, or I'd still be doing 24 hour bone-rattlers to Mumbai and the like.

Nice blog sav, keep em cominG!

Anonymous said...

Thanks for writing this.